1. Your impressive products/services introduction.
2. Welcoming & Entertaining Clients.
3. Small talks & Networking at a business event – 01
4. Small talks & Networking at a business event – 02
5. Email – Partnership & cooperation offer.
6. Email – Inquiry request & reply.
7. Email – Price quotation & negotiation – 01.
8. Email – Price quotation & negotiation – 02.
9. Email – Complaint & Complaint feedback.
10. Meeting – Starting and reporting progress.
11. Meeting – Cause & effect explanation.
12. Meeting – Comments & proposals.
13. Negotiation – The basics & preparation.
14. Negotiation – Offering & Offering negotiation.
15. Negotiation – Conflicts & Differences handling.
16. Presentation – Preparation & the procedure.
17. Presentation – Body language.
18. Presentation – Practice & giving comments.
19. Business trip – At the airport.
20. Business trip – At the hotel.
21. Business trip – At the restaurant.
22. Graph description & presentation – Business result.
23. Graph description & presentation – Business trends.
24. Course final test – Q & A.