Tiếng Anh Doanh Nghiệp

• Exressions & Telling the time.
• Greetings & Introduction.
• Small talks.
• Job & Occupation descriptions.
• Asking for and Giving advice.
• Asking permission & Making request.
• Agreeing & Disagreeing.
• Giving opinions.
• Complaining & Apologizing.
• Making & Providing suggestions.
• Information clarification.
• Basic business writing.
• And other basic business topics.

BUSINESS SECTORS
1. Japan’s economy
2. The energy industry

PROJECTS
1. Project management
2. Large-scale project

GLOBAL MARKETS
1. One size fits all
2. Online markets

DESIGN AND INNOVATION
1. Innovative product design
2. Product testing

SAFETY AND SECURITY
1. Safety at work
2. Being security-conscious

CUSTOMER SERVICE
1. Airline customer service
2. Hanging on the telephone

COMMUNICATION
1. Face to face?
2. How to communicate

• Personal introduction.
• Routine & Schedule descriptions.
• Company information exchange.
• Business small talks.
• Business telephone communication.
• Company’s products/ services introduction.
• Making & managing arrangements.
• Giving & Asking directions.
• Describing a process of products/service.
• Data & Graph descriptions/presentation.
• Future plan sharing.
• Business Entertainment.
• Business complaints/Apology.
• Giving & Receiving comments.
• Business writing.

And other business communication topics.

• Business Meetings:
  • Arranging/confirming a meeting.
  • Conducting small & large meetings.
  • Meeting control and dealing with “talkative” people.
  • Etc.
• Business Teamwork:
  • Stages of team development.
  • Team members & Leaders’ roles & behaviors.
  • Effective teamwork communication.
  • Etc.
• Business Emails:
  • Writing informal & formal emails.
  • Quotation emails.
  • Price negotiation emails.
  • Complaint/ Complaint feedback emails.
  • Etc.