Port – Ships Communication

ĐỀ CƯƠNG ĐÀO TẠO

PORT OPERATORS – SHIP OFFICERS EFFECTIVE COMMUNITATION

I. Self introduction of Trainer & trainees (in oral English).

II. Objectives statement.

III. Effective Business Communication.

• Essential Ship Knowledge.
• Types of container ships, Ship’s Equipment, GA & Deadweight plans,
• Types of shipping containers, bulky cargoes on special containers, heavy lifts, special cargo such as boats & yachts, etc.

IV. Ship – shore communication (by email). 

• Pre-arrival information from ship – schedules, tank conditions (arr/dep), stowplans, DG list, reefer boxes, special remarks about cargo, etc.
• Pre-arrival information to ship – required updates on ETA, berth availability, expected tides & side alongside, number of shore / ship’s cranes / gangs working, load /discharge plan, special instructions for handling special cargo, DG / reefer.

V. On arrival discussions on board (after port formalities handle by ship’s agents).

• Terminal safety & essential services check-lists / contact information.
• Ship’s arrival condition and estimated departure condition (deviation from previous ?)
• Planner / Chief Mate discussions
• On discharge & loading plans
• Tentative stowage plan and stability condition (last minute boxes ?)
• Dangerous Goods list – safety precaution, handling & stowage
• Reefer containers list – temperature records,
• Awkward cargo list – safety precaution, stowage preparation, special lashings,
• Special cargo list – documentation, manufacturer’s instructions on handling &  stowage, markings, spill handling, personnel safety in case of damage / spill
• Container lashing plan
• Cargo manifest
• Container through-put calculations, productivity calculation, feedback information,
• Stevedores damage reports, terminal damage caused by ship or equipment,  ship’s protest, documentation process,
• Any special requirements from the ship during port stay?
• Port & terminal information for crew.

VI. During cargo operation at terminal.

• Spot checks on board (code of safe working practices), discussions with ship’s duty officer if any breaches found.
• Discussions /Update with ship’s duty officer on estimated departure time & tide permitting, estimated departure draft etc, to prepare vessel early, to ensure minimum delay & no nasty surprises.

VII. On completion cargo operation.

• Discussion on final stowage plan & stability condition.
• Finalised DG, reefer, Special cargo list etc & cargo manifest.
• Discussion on Letters of protest from and to ship, if any.
• Discussion on stevedore’s damage report, if any.
• Discussion on ship’s departure condition.

VIII. General Shipping Knowledge (optional if time permits).

• Various types of ships.
• Global trade flows for above ships.
• Organisation structure of Ship-Owner.
• Overview of Ship Owning business.