ĐỀ CƯƠNG ĐÀO TẠO
PORT OPERATORS – SHIP OFFICERS EFFECTIVE COMMUNITATION
I. Self introduction of Trainer & trainees (in oral English).
II. Objectives statement.
III. Effective Business Communication.
- Essential Ship Knowledge.
- Types of container ships, Ship’s Equipment, GA & Deadweight plans,
- Types of shipping containers, bulky cargoes on special containers, heavy lifts, special cargo such as boats & yachts, etc.
IV. Ship – shore communication (by email).
- Pre-arrival information from ship – schedules, tank conditions (arr/dep), stowplans, DG list, reefer boxes, special remarks about cargo, etc.
- Pre-arrival information to ship – required updates on ETA, berth availability, expected tides & side alongside, number of shore / ship’s cranes / gangs working, load /discharge plan, special instructions for handling special cargo, DG / reefer.
V. On arrival discussions on board (after port formalities handle by ship’s agents).
- Terminal safety & essential services check-lists / contact information.
- Ship’s arrival condition and estimated departure condition (deviation from previous ?)
- Planner / Chief Mate discussions
- On discharge & loading plans
- Tentative stowage plan and stability condition (last minute boxes ?)
- Dangerous Goods list – safety precaution, handling & stowage
- Reefer containers list – temperature records,
- Awkward cargo list – safety precaution, stowage preparation, special lashings,
- Special cargo list – documentation, manufacturer’s instructions on handling & stowage, markings, spill handling, personnel safety in case of damage / spill
- Container lashing plan
- Cargo manifest
- Container through-put calculations, productivity calculation, feedback information,
- Stevedores damage reports, terminal damage caused by ship or equipment, ship’s protest, documentation process,
- Any special requirements from the ship during port stay?
- Port & terminal information for crew.
VI. During cargo operation at terminal.
- Spot checks on board (code of safe working practices), discussions with ship’s duty officer if any breaches found.
- Discussions /Update with ship’s duty officer on estimated departure time & tide permitting, estimated departure draft etc, to prepare vessel early, to ensure minimum delay & no nasty surprises.
VII. On completion cargo operation.
- Discussion on final stowage plan & stability condition.
- Finalised DG, reefer, Special cargo list etc & cargo manifest.
- Discussion on Letters of protest from and to ship, if any.
- Discussion on stevedore’s damage report, if any.
- Discussion on ship’s departure condition.
VIII. General Shipping Knowledge (optional if time permits).
- Various types of ships.
- Global trade flows for above ships.
- Organisation structure of Ship-Owner.
- Overview of Ship Owning business.
